We strive to provide quality services and to meet the needs of our customers. However, we understand that disputes may occasionally arise. This section aims to inform you about our dispute resolution process.
1. Contact:
If you encounter a problem or dispute regarding our services, we encourage you to contact us as soon as possible. Our customer service team is available to help you resolve any issues that may arise.
2. Mediation :
In the event that a dispute cannot be resolved directly with our customer service department, we may consider mediation as an alternative method of dispute resolution. Mediation is a confidential process in which a neutral third party attempts to facilitate an agreement between the parties.
3. Refereeing :
If mediation fails, we may consider arbitration as a means of resolving the dispute. Arbitration is a private and independent process in which a neutral third party examines the evidence and makes a binding decision.
4. Applicable law and jurisdiction :
Any dispute or claim arising from the use of our services is subject to the laws of [Applicable law]. In the event of a dispute not resolved by mediation or arbitration, the competent courts of [Town or region] shall have exclusive jurisdiction.
5. Modifications :
We reserve the right to update or modify our dispute resolution process at any time. Any changes will be posted on our website and the date of the last update will be shown at the top of this page.
We thank you for your understanding and cooperation in resolving disputes. We are committed to handling every dispute promptly and fairly to ensure your satisfaction as a customer. If you have any questions about our dispute resolution process, please contact us at the address provided below.
Contact:
contact@fastdeliveriestracker.com
We would like to thank you for your trust and cooperation.